⚡ PMS Integrations

Works With the PMS
Your Hotel Already Uses.

HotelIntel connects directly to your Property Management System via a secure API — no migration, no switching, no disruption to your team's daily workflow. Your PMS stays exactly as it is. HotelIntel adds the intelligence layer on top.

See It With Your PMS
integrations.hotelintel.ai
HT
HotelTime Solutions
Cloud PMS · API v3
● Live
OP
Oracle Opera
Opera Cloud · Opera 5
Coming Soon
SH
Shiji
Shiji PMS · ReviewPro
Coming Soon
GL
Guestline
Rezlynx PMS
Coming Soon
Your PMS
🏨 PMS Data
→
HotelIntel
📊 Dashboard
🔒 Encrypted API · Read-only · Data isolated per account
Integration Library

Your PMS. Your data.
Our intelligence layer on top.

HotelIntel currently integrates with HotelTime Solutions, with additional PMS connections in active development.

HT
● Live
HotelTime Solutions
Cloud-native PMS popular across Southeast Asia and Europe. Full API v3 connection with automatic data sync.
✓ Real-time booking data
✓ Revenue & rate statistics
✓ Channel & segment data
✓ Setup under 10 minutes
OP
Coming Soon
Oracle Opera
Industry-leading PMS for mid-scale and luxury properties globally. Covering Opera Cloud and Opera 5 on-premise.
○ Opera Cloud support
○ Opera 5 (on-premise)
○ Full KPI parity
○ Q3 2026 target
SH
Coming Soon
Shiji
Enterprise PMS and hospitality technology platform widely used across Asia Pacific. Includes ReviewPro data integration.
○ Shiji PMS connection
○ ReviewPro data layer
○ APAC priority
○ Q3 2026 target
GL
Coming Soon
Guestline
Cloud-based PMS popular in the UK and European independent hotel market. Rezlynx PMS connection via open API.
○ Rezlynx PMS API
○ UK & Europe focus
○ Full analytics parity
○ Q4 2026 target

Don't see your PMS?

We are actively expanding our integration library. Tell us your PMS and we will prioritise it. Your request moves it up the development list.

Tell Us Your PMS →
How It Works

From PMS connection to live dashboard
in under 10 minutes.

No IT team. No data migration. No configuration required.

01
→

Connect Your PMS

Enter your PMS API credentials in the HotelIntel settings panel. We establish a secure, read-only API connection — your PMS data never leaves your environment without encryption. Connection takes under 10 minutes and requires no technical knowledge.

02
→

Data Syncs Automatically

HotelIntel reads your booking, rate, and revenue data automatically. Every day. No manual exports. No scheduled reports to run. The moment a booking is made or modified in your PMS, HotelIntel picks it up on the next sync cycle — frequency depends on your PMS connection.

03

Your Dashboard Goes Live

Occupancy, ADR, RevPAR, pickup trend, channel mix, market segmentation, nationality data — all live. All calculated automatically. No setup. No data mapping. No analyst. You log in and your hotel's performance story is already written.

Data Architecture

What HotelIntel reads.
What it never touches.

Precision access — only the operational data needed to calculate your KPIs. Nothing else.

📊 Reservation & Occupancy Data
Booking arrivals and departures
Occupancy by date and room type
Booking lead time and pickup pace
Cancellation and no-show rates
On-the-books vs. prior year
💰 Revenue & Rate Data
Room revenue (YTD, MTD, OTB, daily)
ADR and RevPAR by period
Rate code and segment breakdown
Channel contribution (OTA, direct, GDS)
Nationality and source market mix
🏢 Operational Metrics
Available room count
Out-of-order and out-of-service rooms
Room type availability by date
Group block activity
🛡️ What HotelIntel Never Reads
✕ Guest names, contact details, or personal information
✕ Credit card or payment information
✕ Passport or identification numbers
✕ Special requests or guest preference notes
✕ Internal PMS user accounts or staff data
✕ Financial ledger or accounts payable data
✕ F&B POS transactions or outlet-level detail

Guest personal data is never read, stored, or processed by HotelIntel. All GDPR-regulated personal information remains exclusively inside your PMS. HotelIntel operates on aggregated operational metrics only.

Read-only by design

HotelIntel cannot write to, modify, or delete your PMS data — ever. This is not a setting or a permission level. It is a fundamental architectural constraint of how the integration is built. Your PMS remains entirely under your control.

Security Standards

Built to the security
standard your data deserves.

Every connection is engineered to protect your hotel's data, your guests' privacy, and your business operations.

🔐
Read-Only Access
HotelIntel cannot write to, modify, or delete your PMS data under any circumstances. Not a setting. An architectural constraint.
🔒
Encrypted Transmission
Full HTTPS encryption for all data transfer between your PMS and HotelIntel. All API credentials stored with AES-256 encryption at rest.
🏛️
Complete Data Isolation
Your hotel's data is never combined with or visible to other accounts. Fully isolated per hotel. Multi-property accounts: each property isolated separately.
⚖️
GDPR Compliant
Guest personal data is never read, stored, or processed. HotelIntel operates only on aggregated operational metrics. No regulated personal data ever leaves your PMS.
Frequently Asked

Integration questions,
answered clearly.

Which PMS systems does HotelIntel integrate with? +
HotelIntel currently integrates with HotelTime Solutions. Oracle Opera, Shiji, and Guestline integrations are in active development and will be live within the next few months. If your PMS is not on the list, tell us — requests move development priority.
Does HotelIntel have write access to my PMS? +
No. HotelIntel has read-only access to your PMS. It cannot write to, modify, or delete your PMS data under any circumstances. This is a fundamental architectural constraint — not a setting that can be changed.
How long does setup take? +
Under 10 minutes. Connect your PMS via API key in the settings panel, confirm read-only access, and your dashboard populates automatically. No IT support, no data mapping, no configuration required. We walk you through it in the demo if needed.
Is my guest data shared or stored by HotelIntel? +
No. Guest personal data — names, contact details, payment information, passport numbers — is never read, stored, or processed by HotelIntel. We operate only on aggregated operational metrics: occupancy, ADR, revenue, channel mix. GDPR compliance is built into the architecture.
What if my PMS is not yet supported? +
If your PMS is not currently on our integration list, you can still access the Hotel Ops Toolkit, Guest Review Analysis, and Expert Access without a PMS connection. The BI dashboard activates as soon as your PMS integration is live. Contact us — we prioritise new integrations based on demand, and your request moves it up the list.
How often does data sync? +
Automatically, every day — sync frequency depends on your PMS connection. The moment a booking is made or modified in your PMS, HotelIntel reflects it in your dashboard within the next scheduled sync cycle. No manual exports. No scheduled jobs to manage.
Will the integration affect my PMS performance? +
No. HotelIntel uses a lightweight read API that is specifically designed to have zero impact on PMS performance. The connection runs in the background and does not interfere with your team's daily PMS workflow in any way.
Can I disconnect my PMS at any time? +
Yes. You can disconnect your PMS integration from the settings panel at any time. Upon disconnection, HotelIntel ceases all data reads immediately. If you cancel your account, all data is accessible in read-only mode for 30 days and permanently deleted thereafter.

Ready to connect your PMS?

Request platform access and explore HotelIntel with a link sent within 1 business day — no live session required.

Request Platform Access See Pricing